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Training Entrepreneurs & Providing a Living Wage

Project Goal

Reduce poverty by preparing disconnected youth for employment in India’s retail and customer service sector.

Project Update: Outlining the curriculum from the facilitator POV. Click here.

• immersion + research
• transforming + designing
• implementing + finalizing
• fortifying + measuring

Overview

Design Impact will partner with Quest in an effort to update and improve their current training curriculum and user interface. The updated curriculum will be based upon student input. Design Impact will observe usage, extract user insights and apply these to developing an updated program. The program will be aligned with Quest’s design principles, prototyped, and tested with students in an effort to improve the program’s success in training and employing disadvantaged youth. In addition, the design fellow will assist Quest in integrating design thinking into their project planning and other organizational efforts.

Project Updates

• April 2012: Turning facilitator insight into action: Click here to read the PDF.
• March 2012: Co-creation process with facilitators: Click here to read the PDF.

• February 2012: Cirriculum User Testing: Click here to read the PDF.

• January 2012: Photo essay on project context: Click here to view images.

Fellow

Ali Maiorano received an undergraduate degree in Industrial Design from North Carolina State University. Ali has expertise in product and interaction design. Some of her previous clients include Chase, Disney, AT&T, Procter & Gamble, Burton, among others. Ali currently works as a Senior Interaction Designer at Frog.

Partner

Location: Bangalore, Karnataka

Quest offers high-quality, affordable educational content aimed at reaching educationally under-served youth. Their core strength is designing educational technology that improves the quality and relevance of education and training in India. Quest’s technologies enhance work transitions of disadvantaged youth through knowledge creation, innovative action and supporting multi-disciplinary collaborations.

Outcomes

• Enhance design of Skills to Succeed content
• Improved participant satisfaction with curriculum
• Increase in number of program participants
• Increase in job skill readiness
• Increased receptiveness amongst Quest’s partners and potential partners to blended learning curriculum